Technical maintenance, synchronization of profiles and administration of integrated cloud platforms and devices for training in an electronic environment based on Google Workspace

МИНИСТЕРСТВО НА ОБРАЗОВАНИЕТО И НАУКАТАгр.София, BulgariaNotice 771238-2026 · Reference number: 613481

At a glance

МИНИСТЕРСТВО НА ОБРАЗОВАНИЕТО И НАУКАТА (гр.София, Bulgaria) is tendering: Technical maintenance, synchronization of profiles and administration of integrated cloud platforms and devices for training in an electronic environment based on Google Workspace. Offers are due 4 Dec 2026, 22:59 CET. Estimated value €122,500. Bidders must show, among other things: ISO 9001, references, minimum turnover, insurance.

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Key facts

Deadline
€122,500
Estimated value
Open procedure
Procedure
5 Nov 2026
Published
771238-2026
Notice number
613481
Reference number
Facilities management services for computer systems maintenance (72514300)
Main CPV
BGR
Place of performance (NUTS)
not allowed
Variant offers
Bulgarian
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Opening of offers

  4. Offers binding until (computed)computed

    90 days from the deadline for offers, per the notice

What the buyer wants

The realization of this procurement is aimed at carrying out maintenance activities, synchronization of profiles, administration and management of an e-education platform, as well as accompanying modules based on Google Workspace, ensuring communication between participants in the educational process.

The above platform shall be used as an educational technology which, through the implementation of the subject-matter and volume of the present procedure, will help ensure a high-reliance service, user smooth operation and short time-limits for solving pa incidents. The realization of the activities under this contract in full will ensure the effective use of the training platform, ensuring stability and sustainability. The amount of users on the remote education platform is 1 354 242 pcs.

The distribution of the number of users, respectively the scope and amount of work, is based on the monthly average data for the active unique user sessions in the educational platform during the last school year, which are about 10 036 pcs. Users are synchronized with the platform for remote education automatically using data from the National Electronic Information System for preschool and school education (NEISPO). The seamless synchronization between the education system and the NEISPO falls within the responsibility of the Artist.

CPV codes

  • 72514300Facilities management services for computer systems maintenancemain

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesISO 9001
  • ReferencesSimilar contracts delivered before
  • Minimum turnoverMinimum annual turnover or financial standing
  • InsuranceProfessional or liability insurance

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (3)

The participant should have achieved a minimum total turnover for the last three completed financial years at the time of the submission of the tender, depending on the date on which the participant was set up or started operating, of not less than the estimated value of this contract for 12 months. During the submission of the tender, the participants shall indicate the information on the total turnover achieved in the EEDOP, Part IV .

The documents demonstrating compliance with the requirement shall be evidenced by the submission of a profit and loss report as an integral part of the annual financial statements for the last three completed at the time of submission of the tender financial years (2022, 2023 and 2024), where their publication is required, under the legislation of the State in which the participant is established and/or Reference to total turnover covering the last three completed financial years at the time of submission of the tender, depending on the date on which the participant was set up or started operations.

In the case of participation of non-legal entities, compliance with the requirement shall be demonstrated by the pool of participants and not by any of the participants involved therein. In the case of subcontractors, the requirements shall apply to the type and proportion of their participation.

On the basis of Art. 67, para. 5 of the Law of the Republic of Bulgaria The contracting authority may require, at any time after the opening of requests for participation or tenders, the submission of all or part of the documents demonstrating the information referred to in the EEDOP where necessary for the lawful conduct of the procedure.

In accordance with Art. 112, para 1, item 2 of the Public Procurement Act, the participant designated as a contractor shall provide documents certifying the absence of grounds for removal from the procedure as well as

The participant should have completed at least one activity with an object identical to or similar to that of the contract for the last three years from the date of submission of the tender (depending on the date on which the participant was established or started its activity). *An activity/service involving: maintenance and/or management/administration of a cloud environment/platform based on Google Workspace technology for at least 12 months should be understood as being an activity/service.

During the submission of the tender, the participants shall indicate the information on the experience held at the EEDOP, Part IV The documents to demonstrate compliance with the requirements of the technical and professional abilities of the participants shall be in accordance with Art. 64, para 1, item 2 of the Public Procurement Act.

On the basis of Art. 67, Paragraph 5 of the Law on the Law of the Republic of Bulgaria The contracting authority may require, at any time after the opening of requests for participation or tenders, the submission of all or part of the documents demonstrating the information referred to in the EEDOP where necessary for the lawful conduct of the procedure.

In accordance with Art. 112, para 1, item 2 of the Public Procurement Act, the participant designated as a contractor shall provide documents certifying the absence of grounds for removal from the procedure, as well as compliance with the criteria for selection, including for subcontractors, if any.

In the case of participation of non-legal entities, compliance with the selection criteria relating to the technical capabilities of the participants shall be demonstrated by the relevant members of the association according to the allocation of their participation in the implementation of the activities provided for in the contract establishing the association. Where subcontractors participate, the above requirement shall apply in accordance with the type and proportion of their participation.

The participant should hold a valid certificate for an implemented quality management system according to EN ISO 9001 standard on the subject-matter of this procurement at the time of submission of the tender, namely: administration and/or maintenance of an information system (s). Upon submission of the tender, the participants shall indicate the information on the certificate held in the EEDOP in Part IV . . . Quality assurance standards and environmental management standards.

Compliance with this requirement shall be demonstrated by a copy of a valid certificate for an implemented quality management system in the field of the subject-matter of this contract, according to the standard EN ISO 9001 or equivalent, or other evidence of equivalent quality assurance measures.

The certificate should be issued by independent persons accredited to the relevant series of European standards by the IA The contracting authority shall adopt equivalent certificates issued by bodies established in other Member States and other evidence of equivalent measures.

On the basis of Art. 67, Paragraph 5 of the Law on the Law of the Republic of Bulgaria The contracting authority may request, at any time after the opening of requests for participation or tenders, the submission of all or part of the documents demonstrating the information referred to in the EEDOP, where necessary for the lawful conduct of the contract.

In accordance with Art. 112, para 1, item 2 of the Public Procurement Act, the participant appointed as contractor shall, upon signature of the contract, submit documents under Art. 58 of the Public Procurement Act certifying the absence of grounds for removal from the procedure, as well as documents for compliance with the criteria for selection, including for third parties and subcontractors, if any.

In the case of participation of non-legal entities, compliance with the selection criteria relating to the technical capabilities of the participants shall be demonstrated by the relevant members of the association according to the allocation of their participation in the implementation of the activities provided for in the contract establishing the association. Where subcontractors participate, the above requirement shall apply in accordance with the type and proportion of their participation.

Options, renewals, framework

  • Renewals: up to 2 times
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Conditions in this notice

  • ISO 9001certificate in your profile, valid on the bid dateIn your profile
  • Referencessimilar contracts from your history matched to the conditionIn your profile
  • Minimum turnoverturnover from your financial statements against the thresholdNeeds a look
  • Insuranceliability policy amount and validity on the bid dateIn your profile

This tender's facts

  • Professional competence (PC) According to § 2, item 41 of the… — 60 ptsevidence ready for this award criterionIn your profile
  • Price — 40 ptsyour price against past winning bidsNeeds a look
  • Who wins at this buyerrecently: ПСИТ БЪЛГАРИЯ ООД, Орак - Инженеринг ЕООД — 4 different winners in the last 6 awardsNeeds a look

Typical for: Managed services

  • Service levels (SLA)availability, response and penalty terms you can meetIn your profile
  • Information securityISO/IEC 27001 or equivalent controlsExpires before the deadline
  • Service and data locationwhere the service runs and where data is keptNeeds a look
  • Business continuitybackups, disaster recovery and an exit planNeeds a look
  • Operations teamqualified staff for the required service hoursNot in your profile yet

Registers — checked automatically

  • National company registercompany active, representation matchesVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Professional competence (PC) According to § 2, item 41 of the Additional Provisions of the Public Procurement Law (Pzp), "professional competence" is the possession of knowledge acquired through education or additional qualification, and/or skills acquired in the process of exercising a specific po…60%

    Индивидуалната оценка по настоящия показател ще се базира на притежаваната допълнителна професионалната компетентност на предложения персонал за реализация на услугите, включени в обхвата на поръчката. Наличието на набор от допълнителни знания и умения и приложението на същите към стандартите за изпълнение, е във връзка с реализацията на ангажиментите и задълженията по договора и е в пряка корелация с нивото на качеството и обезпечаване на изпълнението на предмета на обществената поръчка и ефективното и ефикасно предоставяне на услугите по поддръжка, администриране и управление на среда за дистанционно обучение, базирана на Google Workspace. Индивидуалната оценка на всяка оферта по показател ПК, изразена в брой точки, ще се определя по следната формула: ПК = П1х 50 % + П2 х 50 %, където: П1 – Допълнителна професионална компетентност на екипа (основен състав) - максимален брой точки 100. По този подпоказател ще се оценява надграждащата професионална компетентност на всеки от предложените експерти от минималния екип за допустимост на участника (основен състав). Офертата на участник ще получи допълнителни точки за придобития от експертите допълнителен специфичен професионален опит и професионална квалификация, както следва: 1. Придобит допълнителен специфичен професионален опит чрез участие в изпълнението на конкретни дейности/услуги. Офертата на участник ще получи 12,5 допълнителни точки за доказано участие в 1 дейност/услуга за един експерт, съгласно обхвата на дейностите…

  • Price indicator (PI)40%

    Индивидуалната оценка на всяка оферта по показател ЦП, изразена в брой точки, ще се определя по следната формула: ЦП = 100 х (Цмин/Цуч) където: Цмин – най-ниската предложена обща цена от участник в процедурата; Цуч – обща цена, предложена от конкретен участник в процедурата, чието предложение се оценява. Съгласно изискванията на чл. 72, ал. 1, т. 2 от ЗОП Възложителят определя прогнозната стойност на обществената поръчка за 12 месеца за база за сравнение при оценяване на една или две оферти за оценка. *** Комплексна оценка на офертата Класирането на допуснатите до оценка оферти се извършва на база на получената от всяка оферта „Комплексна оценка“ (КО). Комплексната оценка (КО) е с максимален брой точки 100 и се изчислява по формулата: КО = ЦП х 40 % + ПК х 60 % Комплексната оценка на всяка оферта представлява сума от индивидуалните оценки по предварително определените два показателя (един показател относим към предложената цена и един показател, свързан с измерване на качеството). Офертата, получила най-голям брой точки, се класира на първо място.

Buyer

МИНИСТЕРСТВО НА ОБРАЗОВАНИЕТО И НАУКАТА

Address
бул. КНЯЗ АЛЕКСАНДЪР ДОНДУКОВ №2А, 1000 гр.София, Bulgaria
Website
mon.bg

Register identifiers

Registration no. in the notice
000695114

What this buyer bought before

77 IT contract award notices 2019–2026, €150.7m in total.

  • Осигуряване на услуги по техн. обезпеч., поддр. и обуч. за извършване на процеса по ел. дистанц. оценяване на изпитни работи от НВО в края на IV, VII и Х кл. и…

    Winner: ПСИТ БЪЛГАРИЯ ООД · 1 bid

    €2.3m

    27 Apr 2026

  • Осигуряване на следгаранционна поддръжка на лицензи за специализиран софтуер – централизирана клауд базирана конзола за интегрирано управление, контрол и запис…

    Winner: Орак - Инженеринг ЕООД · 1 bid

    €1.4m

    27 Mar 2026

  • Абонамент за достъп до Web of Science, InCites и други функционалности, включващи достъп до My organisation, CAB Abstract, вкл. Global Health, Derwent Innovati…

    Winner: „Кларивейт Аналитикс” ЕООД · 1 bid

    €6.4m

    18 Mar 2026

  • Доставка на 6 броя VPN маршрутизатор тип 1, 2 броя DC комутатор тип 1, 4 броя 40GBASE-LR4 QSFP+ модул, 1 брой 1000BASE-SX SFP модул и 1 брой 1000BASE-LX SFP мо…

    Winner: КОНТРАКС АД · 3 bids

    BGN 416,710

    17 Dec 2025

  • Доставка на 177 броя преносими компютри-тип 2

    Winner: КОНТРАКС АД · 3 bids

    BGN 335,238

    9 Dec 2025

  • Доставка на 172 броя работни станции (настолни)-тип 1

    Winner: КОНТРАКС АД · 3 bids

    BGN 255,248

    9 Dec 2025

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

app.eop.bg
Platform
yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Technical maintenance, synchronization of profiles and administration of integrated cloud platforms and devices for training in an electronic environment based on Google Workspace"?

Offers are due by 4 Dec 2026, 22:59 CET.

What is the estimated value?

The estimated value published in the notice is €122,500.

Who is the buyer?

МИНИСТЕРСТВО НА ОБРАЗОВАНИЕТО И НАУКАТА (гр.София, Bulgaria).

Where and how do I submit an offer?

Offers are submitted electronically on app.eop.bg.

How are offers scored?

Professional competence (PC) According to § 2, item 41 of the Additional Provisions of the Public Procurement Law (Pzp), "professional competence" is the possession of knowledge acquired through education or additional qualification, and/or skills acquired in the process of exercising a specific po… 60%, Price indicator (PI) 40%.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 7 Nov 2026, 16:41 CET.