Framework agreement for system management services pServer/AIX
At a glance
Informationstechnikzentrum Bund (ITZBund) (Bonn, Germany) is tendering: Framework agreement for system management services pServer/AIX. Offers are due 5 Oct 2026, 12:00 CEST. 48-month contract, 2 lots. Bidders must show, among other things: ISO 27001, ISO 9001, references, key people, minimum turnover.
- 5 Oct 2026, 12:00 CEST
- Deadline
- 48 months
- Duration
- Open procedure
- Procedure
- System and support services (72250000)
- Main CPV
- 26 Aug 2026
- Published
Translated from the official notice. The original text is the legally binding one.
What the buyer wants
The framework contract is concluded for a term of 4 years / 48 months. The estimated call-up volume for the above-mentioned support services amounts to a total of approximately 12,400 person days, based on the maximum possible contract term of the framework agreement of four years.
Das ITZBund möchte einen Rahmenvertrag schließen und benötigt externe Unterstützung im Bereich Systemmanagement der IBM Power/AIX/RHEL Umgebung. Die geforderte Personalunterstützung soll durch externe Fachkräfte erfolgen. Sie beinhaltet die Installation, Konfiguration und Administration folgender Komponenten: 1. Hardware (dreizehn IBM Powersysteme, davon vier Enterprise-Server) 2. Systemsoftware (Hypervisor, PowerVM) 3. Betriebssysteme der LPARs (Schwerpunkt AIX 7.2 - 7.3 / RHEL 9.x - 10.x) 4. Cluster-Software PowerHA 7.2, Spectrum Scale 5.x, Pacemaker 5. SAPHANA on Power RHEL 6. HMC-Management
Lots (2)
Lot 1Framework agreement for system management services pServer/AIX
48 monthsThe framework contract is concluded for a term of 4 years / 48 months. The estimated call-up volume for the above-mentioned support services amounts to a total of approximately 12,400 person days, based on the maximum possible contract term of the framework agreement of four years.
Lot 2
48 months
Can you bid? Your readiness check
These are the conditions this notice asks bidders to prove. In SalesDots each one is checked against your company profile: certificates with their validity dates, delivered references and your people.
- In your profile
Certificates
ISO 27001 · ISO 9001
- In your profile
References
Similar contracts delivered before
- Not in your profile yet
Key people
Named roles, CVs or minimum team
- In your profile
Minimum turnover
Minimum annual turnover or financial standing
Detected automatically in the published notice. Always confirm against the tender documents.
Check it against my companyShow the notice text (7)
Eligibility Criterion 3.1.1 Partnership with IBM as a manufacturer of power hardware and software to prove technical and professional performance Please submit proof of a valid partnership "Platinum Business Partner" of IBM in the area of Powersystems the status "IBM Partner plus platinum". Eligibility criterion 3.1.2 - Proof of a Premier Business Partnership (RHEL) To prove technical and professional performance, please submit proof of a valid partnership with the classification "Premier Business Partner (RHEL)". Eligibility criterion 3.1.3 - Proof of a Public Sector Specialized Partnership (RHEL) To prove technical and professional performance, please submit proof of a valid partnership of the classification "Public Sector Specialized Partner (RHEL)".
Eligibility criterion 2.1 - Reference For proof of technical and professional performance, please submit a suitable reference in relation to the performance in question by means of the template References. The performance areas include the following technical focuses: operating system knowledge (both for AIX and RHEL) and the associated knowledge in cluster technologies and network building. Present your performance for the subject matter of the contract and your relevant experience based on the references. In the case of groupings of tenderers and/or in the case of subcontracting, the intended division of tasks of the participating undertakings must be described and a company presentation must be submitted for each participating undertaking. The presentation of the undertaking must enable the contracting authority/entity to obtain a comprehensive picture of the tenderer or the group of tenderers and is one of the basis for determining suitability. The description of the company must show that the bidder is suitable for the provision of services in view of the aspects of technical and professional capacity explained. In the case of associations of bidders and bidders involving other companies in the context of the suitability loan, the references in the field "Reference of the applicant / bidder" must be indicated in the form of the service provider of the reference, i.e. the member of the association of bidders or the company granting the suitability. Please use the template references, if necessary, several times. For the references, in particular, the following information must be provided: Description of the services performed, Value of the contract in euros, in relation to the relevant reference area, Period of service provision, Indicate the competent contact point with the customer of the reference with address and contact details. In addition, the following minimum requirements for the nominated references apply: The reference must include a contract from a contracting authority within the meaning of § 99 GWB; b The subject matter of the contract comprises development and support services in the area of financial administration at federal and/or state level c. The subject matter of the contract comprises the following technical focuses: operating system knowledge (both for AIX and RHEL on IBM Power) and the associated knowledge in cluster technologies and network building. d the reference must not be older than three years (the relevant date is the last service provision, up to the date of the contract notice); e The reference shall have a minimum duration of 12 months and any interruptions in the provision of services shall not be included in the minimum duration (the duration reached by the date of the contract notice being relevant); f The amount paid by the company in the area of financial management at federal and/or state level within the reference comprises at least 1.150 PT/year or the value of the order of the respective reference for the area of financial management at federal and/or state level corresponds to at least 1.400.000.00 EUR/year (net). If it is a reference that has not yet been completed, indicate the level of performance achieved so far. Power levels not yet realized cannot be taken into account. Only one reference is required here. You are free to name further references. Since the exchange of an erroneous reference by a conditional reference submitted after the deadline is not possible and in the corresponding cases entails the exclusion of the tenderer, the awarding authority of the ITZBund recommends submitting a list of further references considered conditional. The ITZBund reserves the right to verify the references provided.
Information which does not withstand verification may lead to exclusion from the award procedure. If you are unable to provide the information requested for legitimate reasons of confidentiality, please inform the awarding authority of the ITZBund of these …
Eligibility criterion 2.2.1 - Number of technical specialists For proof of human capacity, please indicate the number of subsequent technical specialists who are to be employed in connection with the provision of services. Professionals shall meet the minimum requirements set out in points 2.2.1.1 and 2.2.1.2. In addition, the following certifications must be obtained for at least one of these professionals: • IBM Certified Administrator - Cloud Pak for Security V1.10 PLUS Red Hat Certified • IBM Champion 2025 • IBM Champion 2026 Within the professional pool, this certification must be obtained at least once. The requirement is also considered to be fulfilled if a professional can demonstrate all certifications (personnel union). In this respect, compliance with this requirement requires at least one or a maximum of three certified professionals in accordance with points 2.2.1.1 and/or 2.2.1.2. Certifications shall be valid at the time of the expiry of the time limit for the submission of tenders and shall not be older than three years from the date of publication of the procedure in question. Eligibility Criterion 2.2.1.1 - Role 1 - AIX System Programmer*In order to prove the personnel performance, please indicate in the attachment "Self-declaration of Specialists" the number of technical specialists to be used in connection with the provision of services. In the area of services AIX System Programmer*, the following minimum number per contract year is required: AIX System Programmer*in: 4 technical specialists (FTE). Please submit a proof of this in the form of the completed attachment "Skilled worker self-declaration". In the case of consortia of bidders, the numbers of employees of the respective constellation of bidders are added. In the case of bidders involving other undertakings under the Eligibility Loan, each granting undertaking shall submit the completed "Skilled Person Self-Declaration" attachment. Therefore, the number of employees of the respective aptitude-providing company applies. The professional AIX system programmer* shall meet the general requirements for external support staff in accordance with Chapter 4.2 of the specifications. Persons employed in the role of AIX System Programmers* must have a high level of professional knowledge in the performance areas of IBM Power System System Management in the field of AIX as well as basic knowledge in the field of RHEL on IBM Power. There must be at least five years of professional experience in IBM Power System/AIX system management. The persons employed must also have knowledge and experience with regard to the following IT components or.
Support services for the operation of these IT components include: • AIX Operating System (Expert) • PowerHA (Advanced) • PowerVM/VIOS (Virtual I/O Server) (Advanced) • LAN/SAN (Advanced) • AIX-Logging (Advanced) • AIX-Security (Advanced) • SpectrumScale (Advanced) • User Management (Advanced) • LPM (Dynamic Logical Partition Mobility) • DLPAR (Advanced) • Tivoli Monitoring (Basic Knowledge) • HMC (Hardware Management Console) (Advanced) • Creating documentation and test scenarios (Advanced) • Creating concepts for further development in both hardware and software areas (Basic Knowledge) • Hardware knowledge regarding the IBM Power System (basic knowledge) • Construction and structure regarding the operation of a data center (basic knowledge) In addition, the contractor must prove his expertise and qualification for the listed components of the IT environment of the ITZBund. For at least two technical specialists, "AIX System Programmers" must have the following official technical badges from the manufacturer IBM: • IBM AIX v7.3 Administrator Specialty • IBM Power Infrastructure as a Service Solutions Sales Foundation • IBM Power Solutions Sales Foundation • IBM Power Virtual Server Intermediate Certifications shall be valid at the time of the expiry of the time limit for the submission of tenders and shall not be older tha…
Due to character number limitation, the field is co-used for the "Technicians or Technical Bodies for Quality Control" for the criteria of the "Relevant Educational and Professional Qualifications": Eligibility Criterion 2.2.1.2 - Role 2 - RHEL on IBM Power System Programmer* to provide proof of personnel performance Please indicate in the attachment "Self-declaration specialists" the number of technical specialists to be used in connection with the provision of services. In the area of RHEL on IBM Power System Programmer services, the following minimum number per contract year is required: RHEL on IBM Power System Programmer: 5 technical specialists (FTE). Please submit a proof of this in the form of the completed attachment "Skilled worker self-declaration". In the case of consortia of bidders, the numbers of employees of the respective constellation of bidders are added. In the case of bidders involving other undertakings under the Eligibility Loan, each granting undertaking shall submit the completed "Skilled Person Self-Declaration" attachment. Therefore, the number of employees of the respective aptitude-providing company applies. The professional RHEL on IBM Power System Programmer* must meet the general requirements for external support staff in accordance with Chapter 4.2 of the Specifications of Services as well as the following requirements for professional / project experience, knowledge and qualification: The persons employed in the role "RHEL on IBM Power System Programmer" must have a high level of professional knowledge in the performance areas of IBM Power System System Management in the area of RHEL and basic knowledge in the area of AIX. There must be at least five years of professional experience in IBM Power System/RHEL system management. The people employed must also have the following strong knowledge and experience: • RHEL on IBM Power System Administration, System Programming (Expert) • Ansible Administration (Advanced) • LAN/SAN (Advanced) • User Management with IDM (Basic Knowledge) • LPM (Dynamic Logical Partitioning) (Basic Knowledge) • HMC (Virtual I/O Server) • PowerVM/VIOS (Virtual Networks / Routing / DHCP) • Creating cluster systems with Pacemaker (Advanced) • Creating knowledge in SAP HANA on Power / RHEL on IBM Power (Basic Knowledge) • Creating documentation and test scenarios (Advanced) • Creating concepts for further development in both hardware and software areas (Basic Knowledge) • Hardware knowledge regarding the IBM Power System (basic knowledge) • Construction and structure regarding the operation of a data center (basic knowledge) In addition, the contractor must prove his expertise and qualification for the listed components of the IT environment of the ITZBund. For at least five technical specialists "RHEL on IBM Power System Programmer", the following official technical badge from the manufacturer IBM must be available: Red Hat Certified System Administrator (RHCSA) Certifications shall be valid at the time of the expiry of the time limit for the submission of tenders and shall not be older than three years from the date of publication of the procedure in question. As proof of the existence of the requirements of technical capability, submit the self-declaration on the number of skilled workers with the attachment "Skilled workers self-declaration".
Eligibility criterion 3.1.5 - Proof of technical and professional performance (quality management system) Sufficient to demonstrate technical and professional capacity Please provide proof of valid certification through an existing ISO 9001 quality management system or equivalent.
Eligibility criterion 3.1.4 - Proof of technical and professional performance (information security management system according to ISO 27001) To demonstrate technical and professional performance, please provide proof of valid certification through an ISO 27001 information security management system or equivalent.
Eligibility criterion 1.1 For the purpose of proving economic and financial capacity, the total turnover/turnover in the field of activity of the contract for the last three financial years (2023-2025) shall be provided. The required sector-specific minimum net turnover for each financial year is EUR 3,000,000 (net). The net annual turnover is then area-specific if it relates to the displayed service contents of the installation "Service Description". Please send the completed system self-declaration turnover, which proves the respective annual values of the last three financial years before order notice. In the case of groupings of bidders, the turnover of the respective bid constellation is added. In the case of a group of tenderers, the Annex self-declaration turnover shall be completed by the authorised member of the group of tenderers for the respective members of the group of tenderers. In the case of bidders involving other undertakings under the Eligibility Loan, the abovementioned minimum turnover for the last three financial years shall be disclosed by the undertaking providing the Eligibility Loan. Please send the completed plant self-declaration turnover for each suitability granting company. If you cannot provide the documents for legitimate reasons, please inform the awarding authority of the ITZBund of these reasons and provide other suitable proof of economic and financial capacity. The awarding authority shall then, at its reasonable discretion, decide on the acceptance of the alternative proof. If you are uncertain about this, please contact the awarding authority in good time before the expiry of the offer period in the form of an applicant/tenderer question. Asking and teaching another (more suitable) Evidence is no longer possible after the closing date for procurement reasons.
How offers are scored
- The most economical offer is determined in accordance with the..100%
What this buyer bought before
Recent IT contracts awarded by the same buyer, from published award notices.
Germany-Bonn: IT services: consulting, software development, Internet and support
Winner: CK7 GmbH
€0
Rahmenvertrag externe Unterstützung für Fachverfahren MAPZ
Winner: Materna Information & Communications SE
€8m
Germany-Bonn: IT services: consulting, software development, Internet and support
Winner: proetcon Innovative Informatikanwendungen
€0
Rahmenvertrag für den Bezug eines Softwareproduktes Workflow- und Formularengine
Winner: BridgingIT GmbH
Agile Projekte und Verfahren für ITZBund und sonstige Auftraggebende
Winner: Deloitte Consulting GmbH
Agile Projekte und Verfahren des BMF (insbesondere Haushaltsverfahren des Bundes)
Winner: init AG für digitale Kommunikation
Win it with SalesDots
Read the documents for you
SalesDots fetches the tender documents (or takes your upload when a platform does not allow it) and answers the two questions that matter first: what the buyer wants built, and what you must prove to take part, each with the exact quote and page.
Analyse documentsMatch it with your profile
Every certificate, reference and role is checked against your company: green when you have it, amber when it expires before the deadline, grey when it needs a look.
Check my fitPrepare your response
Turn the conditions into a bid checklist with owners and due dates, draft the questions to the buyer and keep the team on one plan.
Start a responseNever miss a change
Track the deadline, amendments and answers to clarification questions, and get similar tenders and re-tenders before they are published.
Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform.