Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats

Narodowy Bank PolskiWarszawa, PolandNotice 755800-2026 · Reference number: SEZ/DKRZ-WPI1-SB-241-0419/DIC/26

At a glance

Narodowy Bank Polski (Warszawa, Poland) is tendering: Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats. Offers are due 1 Dec 2026, 12:00 CET. Estimated value PLN 4.5m, 37-month contract. Bidders must show, among other things: certificates, references, key people, bid deposit.

Official noticeTender documents

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Translated from the official notice. The original text is the legally binding one.

Key facts

Deadline
PLN 4.5m
Estimated value
37 months
Duration
Open procedure
Procedure
30 Oct 2026
Published
755800-2026
Notice number
SEZ/DKRZ-WPI1-SB-241-0419/DIC/26
Reference number
Technical computer support services (72611000)
Main CPV
PL911
Place of performance (NUTS)
not allowed
Variant offers
Polish
Language of offers

Dates

Every date of the notice and its changes, in order. Times: Brussels / Warsaw.

  1. Notice published

  2. Deadline for offers

  3. Offers binding until (computed)computed

    88 days from the deadline for offers, per the notice

What the buyer wants

  1. Order name: Renewal of Darktrace support service for identification of cyber threats anomalies.
  2. The subject of the order is*: 2.1. the renewal by the Contractor of the Manufacturer's License and Technical Support for the Service Provider's System Software, with continuity for the previous period of providing Technical Support to the Manufacturer; 2.2. the provision by the Provider of Service Services.
  3. Detailed description of the subject matter of the contract and the conditions and rules for the performance of the contract (including description and provisions on equivalence) are set out in the draft provisions of the Agreement which are annexed to the WWZ. * The terms used in capital letters are defined in the Designed Provisions of the Agreement, which are Annex No. 6 to the SWZ.

CPV codes

  • 72611000Technical computer support servicesmain
  • 48732000Data security software package

Conditions for participation & required documents

What the notice asks bidders to prove, and the documents it requires. Full text below.

Conditions in the notice

  • CertificatesCompany or personnel certificates named in the notice
  • ReferencesSimilar contracts delivered before
  • Key peopleNamed roles, CVs or minimum team
  • Bid depositA deposit or guarantee with the offer

Detected automatically in the published notice. Always confirm against the tender documents.

Show the notice text (2)

1.1.

The Contractor shall demonstrate that he has carried out or performs duly within the last 3 years from the date on which the time limit for the submission of tenders expires and, if the period of business is shorter, within that period, at least 1 (one) contract (the contract) which included or covers within a period of at least 12 months the provision of technical support to the manufacturer for the NDR (Network Detection and Response) class system, and the contract value (the contract) in the above range was at least PLN 750 000,00 gross*. * Where the value of the contract is expressed in a currency other than in Polish zlotys, The Contracting Authority shall convert the value of the completed contract in another currency into Polish gold – on the basis of the average rate of gold in relation to the foreign currency specified in the Table of National Courses of the Bank of Poland, which shall apply at the date of publication of the notice of the contract in the Official Journal of the European Union. 2.

In order to confirm the fulfilment of the condition of participation, the Contracting Authority shall require the submission of a list of supplies or services performed and, in the case of services which are repeated or continuously performed, within the last 3 years from the date on which the time limit for the submission of tenders expires and, if the period of business is shorter, within that period, including the value, subject matter, dates of performance and entities for which the supplies or services have been carried out or are carried out, and the addition of evidence indicating whether those supplies or services have been performed or are duly performed, with the evidence referred to, with references or other documents drawn up by the entity for which the supplies or services have been carried out, and in the case of services which are repeated or continuous, and where the contractor is unable to obtain such documents, the contractor's declaration;

in the case of benefits which are repeated or continued references or other supporting documents are duly performed, they should be issued within the last 3 months. 3.

Article 117(3) of the Act shall apply to Contractors jointly applying for the award of contracts, taking into account Article 117(4) of the Act. 4. An economic operator may rely on the technical or professional capacity of the entities making the resources available, irrespective of the legal nature of the legal relationship between them, to confirm that the conditions for participation in the procedure are met.

In that case, the Contractor shall submit the obligation referred to in Article 118(3) and (4) of the Act with the offer. 5.

Pursuant to Article 112(3) of the Act The Contracting Authority shall not apply the capacity levels specified in the provisions issued pursuant to Article 5(4) or (5) of the Act of 5 August 2025 on the certification of public procurement contractors (Journal of Laws of 2025 item 1235 as amended), since for the subject of the contract referred to in this SWZ, the capacity levels have not been specified.

  1. The Contractor is obliged to demonstrate that he or she will have at least 2 persons at his or her disposal, who will be directed by the Contractor to carry out the contract, and each of these persons shall speak and write the Polish language and have appropriate professional qualifications and experience, i.e. 1.1. has experience in at least 1 (one) undertaking involving the provision of service services Contractors for the software offered in the offer;1.2. has professional qualifications in service offered by the Contractor in the software offer, confirmed by the manufacturer's certificate or other equivalent document** issued by the software manufacturer or training centre authorized by the software manufacturer. ** Under the concept of equivalent document, the Contracting Authority understands another professional document/certificate issued by the software manufacturer or training centre authorized by the software manufacturer, confirming the qualifications in service offered by the Contractor in the software offer.
  2. In order to confirm the fulfilment of the condition of participation, the Contracting Authority requires that a list of persons addressed by the Contractor for the performance of a public contract, in particular those responsible for the provision of services, quality control or management of construction works, together with information on their professional qualifications, powers, experience and education necessary for the performance of a public contract, as well as on the scope of their activities and on the basis of their disposal.
  3. Article 117(3) of the Act shall apply to Contractors jointly applying for the award of contracts, taking into account Article 117(4) of the Act.
  4. An economic operator may rely on the technical or professional capacity of the entities making the resources available, irrespective of the legal nature of the legal relationship between them, to confirm that the conditions for participation in the procedure are met. In that case, the Contractor shall submit the undertaking referred to in Article 118(3) and (4) of the Act together with the offer.
  5. Pursuant to Article 112(3) of the Act The Contracting Authority shall not apply the capacity levels specified in the provisions issued pursuant to Article 5(4) or (5) of the Act of 5 August 2025 on the certification of public procurement contractors (Journal of Laws of 2025 item 1235 as amended), since for the subject of the contract referred to in this SWZ, the capacity levels have not been specified.

Bid bond & performance security

What the notice says about securities

Wadium w wysokości 89 000,00 PLN.

Original language: Polish

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Conditions in this notice

  • Certificates named in the noticematched against the certificates in your profileIn your profile
  • Key peopleyour team matched to the required rolesNot in your profile yet
  • Referencessimilar contracts from your history matched to the conditionIn your profile

This tender's facts

  • Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
  • Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
  • Who wins at this buyerrecently: ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIAL, ITRun Consulting Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look

Typical for: Support & maintenance

  • Service levels (SLA)response and fix times you can guaranteeIn your profile
  • Vendor support accessupdate rights and escalation to the manufacturerIn your profile

Registers — checked automatically

  • KRS / CEIDG statuscompany active, representation matchesVerified
  • NIP and VAT white listactive VAT payer, account listedVerified
  • Beneficial owners (CRBR)filing matches KRSVerified
  • EU VAT (VIES)number active in VIESVerified
  • LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
  • Sanctions screeningcompany and owners not listedVerified

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Award criteria

The full criteria and their weights, as published in the notice.

  • Price

    Gross bid price 100%

The notice does not publish weights — see the tender documents.

Buyer

Narodowy Bank Polski

Address
ul. Świętokrzyska 11/21, 00-919 Warszawa, Poland
Region (NUTS)
PL911
Website
www.nbp.pl
Official contact address
[email protected]
The functional mailbox published in the notice. We never publish personal data.

Register identifiers

NIP (tax id)
5250008198
REGON
000002223
EU VAT
PL5250008198
LEI
549300K7Z2KT76WQJD18

What this buyer bought before

280 IT contract award notices 2019–2026, €189.9m in total.

  • Modernizacja infrastruktury technicznej

    Winner: ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ · 2 bids

    PLN 679,169

    19 Oct 2026

  • Przedłużenie usług wsparcia technicznego oraz rozwój funkcjonalności aplikacji AZU

    Winner: ITRun Consulting Sp. z o.o. · 1 bid

    PLN 2.7m

    14 Oct 2026

  • Zakup wsparcia dla oprogramowania Broadcom CA API Gateway

    Winner: IN4MATES Sp. z o.o.

    PLN 1.6m

    9 Oct 2026

  • Świadczenie usług TAM dla urządzeń sieciowych

    Winner: IT Arte Sp. z o.o. · 1 bid

    PLN 220,908

    9 Oct 2026

  • Zakup przełączników dostępowych

    Winner: NGCS Sp. z o.o. · 1 bid

    PLN 905,000

    25 Sept 2026

  • Usługa zarządzania licencjami oprogramowania (SAM)

    Winner: Ingrifo IT Sp. z o.o. +1 more contractors · 3 bids

    PLN 923,317

    14 Sept 2026

How to submit an offer

Offers are submitted only on the buyer's platform, before the deadline for offers.

yes
Electronic submission
no
Electronic auction

Questions & answers

What is the deadline for offers in "Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats"?

Offers are due by 1 Dec 2026, 12:00 CET.

What is the estimated value?

The estimated value published in the notice is PLN 4.5m.

Who is the buyer?

Narodowy Bank Polski (Warszawa, Poland); NIP (tax id) 5250008198, REGON 000002223, LEI 549300K7Z2KT76WQJD18.

Where and how do I submit an offer?

Offers are submitted electronically on e-zamowienia.nbp.pl.

How are offers scored?

price.

Which procedure is used?

Open procedure.

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Source: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:55 CET.