Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats
At a glance
Narodowy Bank Polski (Warszawa, Poland) is tendering: Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats. Offers are due 1 Dec 2026, 12:00 CET. Estimated value PLN 4.5m, 37-month contract. Bidders must show, among other things: certificates, references, key people, bid deposit.
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Translated from the official notice. The original text is the legally binding one.
Key facts
- Deadline
- PLN 4.5m
- Estimated value
- 37 months
- Duration
- Open procedure
- Procedure
- 30 Oct 2026
- Published
- 755800-2026
- Notice number
- SEZ/DKRZ-WPI1-SB-241-0419/DIC/26
- Reference number
- Technical computer support services (72611000)
- Main CPV
- PL911
- Place of performance (NUTS)
- not allowed
- Variant offers
- Polish
- Language of offers
Dates
Every date of the notice and its changes, in order. Times: Brussels / Warsaw.
Notice published
Deadline for offers
Offers binding until (computed)computed
88 days from the deadline for offers, per the notice
What the buyer wants
- Order name: Renewal of Darktrace support service for identification of cyber threats anomalies.
- The subject of the order is*: 2.1. the renewal by the Contractor of the Manufacturer's License and Technical Support for the Service Provider's System Software, with continuity for the previous period of providing Technical Support to the Manufacturer; 2.2. the provision by the Provider of Service Services.
- Detailed description of the subject matter of the contract and the conditions and rules for the performance of the contract (including description and provisions on equivalence) are set out in the draft provisions of the Agreement which are annexed to the WWZ. * The terms used in capital letters are defined in the Designed Provisions of the Agreement, which are Annex No. 6 to the SWZ.
CPV codes
- 72611000Technical computer support servicesmain
- 48732000Data security software package
Conditions for participation & required documents
What the notice asks bidders to prove, and the documents it requires. Full text below.
Conditions in the notice
- CertificatesCompany or personnel certificates named in the notice
- ReferencesSimilar contracts delivered before
- Key peopleNamed roles, CVs or minimum team
- Bid depositA deposit or guarantee with the offer
Detected automatically in the published notice. Always confirm against the tender documents.
Show the notice text (2)
1.1.
The Contractor shall demonstrate that he has carried out or performs duly within the last 3 years from the date on which the time limit for the submission of tenders expires and, if the period of business is shorter, within that period, at least 1 (one) contract (the contract) which included or covers within a period of at least 12 months the provision of technical support to the manufacturer for the NDR (Network Detection and Response) class system, and the contract value (the contract) in the above range was at least PLN 750 000,00 gross*. * Where the value of the contract is expressed in a currency other than in Polish zlotys, The Contracting Authority shall convert the value of the completed contract in another currency into Polish gold – on the basis of the average rate of gold in relation to the foreign currency specified in the Table of National Courses of the Bank of Poland, which shall apply at the date of publication of the notice of the contract in the Official Journal of the European Union. 2.
In order to confirm the fulfilment of the condition of participation, the Contracting Authority shall require the submission of a list of supplies or services performed and, in the case of services which are repeated or continuously performed, within the last 3 years from the date on which the time limit for the submission of tenders expires and, if the period of business is shorter, within that period, including the value, subject matter, dates of performance and entities for which the supplies or services have been carried out or are carried out, and the addition of evidence indicating whether those supplies or services have been performed or are duly performed, with the evidence referred to, with references or other documents drawn up by the entity for which the supplies or services have been carried out, and in the case of services which are repeated or continuous, and where the contractor is unable to obtain such documents, the contractor's declaration;
in the case of benefits which are repeated or continued references or other supporting documents are duly performed, they should be issued within the last 3 months. 3.
Article 117(3) of the Act shall apply to Contractors jointly applying for the award of contracts, taking into account Article 117(4) of the Act. 4. An economic operator may rely on the technical or professional capacity of the entities making the resources available, irrespective of the legal nature of the legal relationship between them, to confirm that the conditions for participation in the procedure are met.
In that case, the Contractor shall submit the obligation referred to in Article 118(3) and (4) of the Act with the offer. 5.
Pursuant to Article 112(3) of the Act The Contracting Authority shall not apply the capacity levels specified in the provisions issued pursuant to Article 5(4) or (5) of the Act of 5 August 2025 on the certification of public procurement contractors (Journal of Laws of 2025 item 1235 as amended), since for the subject of the contract referred to in this SWZ, the capacity levels have not been specified.
- The Contractor is obliged to demonstrate that he or she will have at least 2 persons at his or her disposal, who will be directed by the Contractor to carry out the contract, and each of these persons shall speak and write the Polish language and have appropriate professional qualifications and experience, i.e. 1.1. has experience in at least 1 (one) undertaking involving the provision of service services Contractors for the software offered in the offer;1.2. has professional qualifications in service offered by the Contractor in the software offer, confirmed by the manufacturer's certificate or other equivalent document** issued by the software manufacturer or training centre authorized by the software manufacturer. ** Under the concept of equivalent document, the Contracting Authority understands another professional document/certificate issued by the software manufacturer or training centre authorized by the software manufacturer, confirming the qualifications in service offered by the Contractor in the software offer.
- In order to confirm the fulfilment of the condition of participation, the Contracting Authority requires that a list of persons addressed by the Contractor for the performance of a public contract, in particular those responsible for the provision of services, quality control or management of construction works, together with information on their professional qualifications, powers, experience and education necessary for the performance of a public contract, as well as on the scope of their activities and on the basis of their disposal.
- Article 117(3) of the Act shall apply to Contractors jointly applying for the award of contracts, taking into account Article 117(4) of the Act.
- An economic operator may rely on the technical or professional capacity of the entities making the resources available, irrespective of the legal nature of the legal relationship between them, to confirm that the conditions for participation in the procedure are met. In that case, the Contractor shall submit the undertaking referred to in Article 118(3) and (4) of the Act together with the offer.
- Pursuant to Article 112(3) of the Act The Contracting Authority shall not apply the capacity levels specified in the provisions issued pursuant to Article 5(4) or (5) of the Act of 5 August 2025 on the certification of public procurement contractors (Journal of Laws of 2025 item 1235 as amended), since for the subject of the contract referred to in this SWZ, the capacity levels have not been specified.
Bid bond & performance security
What the notice says about securities
Wadium w wysokości 89 000,00 PLN.
Original language: Polish
This is how SalesDots checks this tender: the notice's conditions, this contract's own facts, the requirements typical for its category and your company's registers. The statuses below are an example; you see the real result after signing in.
4 met · 0 expiring · 1 missing · 3 to check
Conditions in this notice
- Certificates named in the noticematched against the certificates in your profileIn your profile
- Key peopleyour team matched to the required rolesNot in your profile yet
- Referencessimilar contracts from your history matched to the conditionIn your profile
This tender's facts
- Bid depositamount in the tender documents — arrange it before the deadlineNeeds a look
- Price is the only criterionthe lowest valid bid wins — check your marginNeeds a look
- Who wins at this buyerrecently: ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIAL, ITRun Consulting Sp. z o.o. — 6 different winners in the last 6 awardsNeeds a look
Typical for: Support & maintenance
- Service levels (SLA)response and fix times you can guaranteeIn your profile
- Vendor support accessupdate rights and escalation to the manufacturerIn your profile
Registers — checked automatically
- KRS / CEIDG statuscompany active, representation matchesVerified
- NIP and VAT white listactive VAT payer, account listedVerified
- Beneficial owners (CRBR)filing matches KRSVerified
- EU VAT (VIES)number active in VIESVerified
- LEI (GLEIF)LEI issued and renewed, data matches the registerVerified
- Sanctions screeningcompany and owners not listedVerified
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Award criteria
The full criteria and their weights, as published in the notice.
- Price
Gross bid price 100%
The notice does not publish weights — see the tender documents.
Buyer
Narodowy Bank Polski
- Address
- ul. Świętokrzyska 11/21, 00-919 Warszawa, Poland
- Region (NUTS)
- PL911
- Website
- www.nbp.pl
- Official contact address
- [email protected]
- The functional mailbox published in the notice. We never publish personal data.
Register identifiers
- NIP (tax id)
- 5250008198
- REGON
- 000002223
- EU VAT
- PL5250008198
- LEI
- 549300K7Z2KT76WQJD18
What this buyer bought before
280 IT contract award notices 2019–2026, €189.9m in total.
Modernizacja infrastruktury technicznej
Winner: ELEKS CONNECTION SOLUTIONS SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ · 2 bids
PLN 679,169
19 Oct 2026
Przedłużenie usług wsparcia technicznego oraz rozwój funkcjonalności aplikacji AZU
Winner: ITRun Consulting Sp. z o.o. · 1 bid
PLN 2.7m
14 Oct 2026
Zakup wsparcia dla oprogramowania Broadcom CA API Gateway
Winner: IN4MATES Sp. z o.o.
PLN 1.6m
9 Oct 2026
Świadczenie usług TAM dla urządzeń sieciowych
Winner: IT Arte Sp. z o.o. · 1 bid
PLN 220,908
9 Oct 2026
Zakup przełączników dostępowych
Winner: NGCS Sp. z o.o. · 1 bid
PLN 905,000
25 Sept 2026
Usługa zarządzania licencjami oprogramowania (SAM)
Winner: Ingrifo IT Sp. z o.o. +1 more contractors · 3 bids
PLN 923,317
14 Sept 2026
How to submit an offer
Offers are submitted only on the buyer's platform, before the deadline for offers.
- e-zamowienia.nbp.pl
- Platform
- yes
- Electronic submission
- no
- Electronic auction
Questions & answers
What is the deadline for offers in "Renewal of support service for the Darktrace system for identifying anomalies related to cyber threats"?
Offers are due by 1 Dec 2026, 12:00 CET.
What is the estimated value?
The estimated value published in the notice is PLN 4.5m.
Who is the buyer?
Narodowy Bank Polski (Warszawa, Poland); NIP (tax id) 5250008198, REGON 000002223, LEI 549300K7Z2KT76WQJD18.
Where and how do I submit an offer?
Offers are submitted electronically on e-zamowienia.nbp.pl.
How are offers scored?
price.
Which procedure is used?
Open procedure.
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Track this tenderSource: Tenders Electronic Daily (TED), Official Journal of the EU. SalesDots is not the contracting authority; offers are submitted only through the buyer's platform. Data from the official notice, refreshed 3 Nov 2026, 05:55 CET.