support services to the User Care Centre (CAU), maintenance of the job and marketing system of the City of Palma
Junta de Gobierno del Ayuntamiento de Palma de Mallorca
The purpose of the contract is to provide the full support service to the User Care Centre (CAU), which is a unique and non-technical and operational functional unit, by jointly integrating the processes of care, support, incident management, technical coordination and compliance with the Service Level Agreements (ANS…
- References
- Minimum turnover